Himali Verma · Project Delivery Manager

body { font-family: Georgia, serif; max-width: 860px; margin: 0 auto; padding: 40px 24px; color: #111; line-height: 1.65; } h1 { font-size: 2.4rem; margin: 0 0 8px; } h2 { font-size: 1.4rem; margin: 40px 0 12px; border-bottom: 1px solid #ddd; padding-bottom: 8px; } h3 { font-size: 1.1rem; margin: 24px 0 6px; } p, li { font-size: 1rem; color: #333; } ul { padding-left: 20px; } a { color: #1F4E5F; } .meta { font-size: 0.9rem; color: #666; margin-bottom: 32px; } Himali Verma Project Delivery Manager, TrueFan AI | Gurugram, India | himaliheer@gmail.com | LinkedIn | CV (PDF) Project Delivery Manager at TrueFan AI. Runs complex, multi-stakeholder delivery across aerospace, investment consulting and enterprise AI: procurement portfolios, cross-border client programmes and enterprise accounts, with executive reporting that shows the numbers. MBA in Operations Management, IMT Dubai (2024); B.Tech Aerospace Engineering, UPES (2021).Open to Senior Project Manager, Founder's Office, Operations Manager and Customer Success Manager roles in consulting, fintech or technology. Based in Gurugram, open to relocating, including to the UAE.ExperienceTrueFan AI, Gurugram: Project Delivery Manager (Apr 2026 to Present)

Runs delivery for 6+ enterprise accounts at once across BFSI, paints, building materials, NBFC and home lifestyle, with no missed deadlines.

First point of contact between the founding team and clients; turns complex briefs into execution plans and coordinates cross-functional delivery through completion.

Coral Wealth Investment, Dubai: Project & Operations Manager (Jan 2025 to Dec 2025)

Managed cross-border client delivery for 1,000+ clients, running 3 programmes at once from scoping through delivery and final reporting.

Coordinated 5 cross-functional teams across 3 time zones; 100% of projects on time and within budget over 12 months; 100% SLA adherence.

Delivered AED 1.7M in revenue within 11 months through business development alongside delivery.

Introduced Power BI dashboards that improved client retention by 25% and gave C-suite leadership real-time visibility.

KassTech Aerospace, Gurugram: Manager, Applications (Jan 2021 to Jan 2025)

Directed a procurement and operations portfolio worth ₹20 Cr+ across aviation and aerospace projects.

Managed 35+ vendors and OEM suppliers, including 5+ government agencies, with 100% on-time delivery.

Cut operational cycle time by 70% through Salesforce CRM workflow automation and process redesign.

Implemented and audited the ISO 9001:2015 quality management system as an SGS-certified Lead Auditor; led government tender bidding end to end.

SPANCOM, Dubai: Administrative Manager, Intern (Sep 2024 to Oct 2024)

Coordinated daily task tracking and cross-team communication; supported FTA VAT and corporate tax documentation; reported directly to the CEO.

Gulf Well Solutions, Dubai: Digital Marketing Intern (Apr 2024 to Aug 2024)

SEO-optimised technical content: LinkedIn engagement up 15%, reposts up 1,050%, product page visits up 28%, inbound inquiries up 35%; 45+ assets delivered on time.

Sharaf DG, Energy Division, Dubai: Project Coordinator Intern (Nov 2023 to Feb 2024)

Supported Provisional Acceptance Certification submissions and closeout documentation for UAE government projects.

Projects

Six enterprise AI video accounts in parallel: one delivery owner for 6+ enterprise accounts across five sectors at TrueFan AI.

Cross-border delivery for 1,000+ clients: three programmes across four countries run to one governance model; AED 1.7M revenue in 11 months.

Power BI dashboards for leadership: real-time delivery, spend and risk visibility for the C-suite; client retention up 25%.

Salesforce automation in aerospace procurement: process redesign and workflow automation; operational cycle time down 70%.

₹20 Cr+ procurement and vendor portfolio: 35+ vendors including 5+ government agencies; 100% on-time delivery over four years.

ISO 9001:2015 quality management system: implemented and audited as an SGS-certified Lead Auditor.

Government tender bidding: end-to-end bid management from tender evaluation to contract.

Trade shows and digital marketing: exhibitions, SEO, SEM, PPC and email campaigns for an aerospace distributor.

SEO-led technical content on LinkedIn: inbound inquiries up 35% for Gulf Well Solutions.

AI-assisted PMO workflow: live project data into Claude or ChatGPT for early risk flags and drafted status reports.

EducationMBA, Operations Management, Institute of Management Technology (IMT), Dubai (2023 to 2024)MicroMasters, Business Management, Indian Institute of Management Bangalore (IIMBx, via edX) (2022 to 2023)B.Tech, Aerospace Engineering (Avionics), University of Petroleum and Energy Studies (UPES), Dehradun (2017 to 2021)Certifications

SGS: ISO 9001:2015 Lead Auditor (Oct 2021)

International Six Sigma Institute: Six Sigma Green Belt, CSSGB (Sep 2025)

IIMBx / edX: MicroMasters in Business Management (Feb 2023)

edX: Operations Management (Feb 2023), Strategic Management (Nov 2022), Corporate Finance (Sep 2022), Accounting for Decision-Making (Jul 2022), Marketing Management (Jun 2022), People Management (Mar 2022)

Atlassian: Jira Fundamentals Badge (Jun 2022)

Harvard University Online: Digital Marketing Strategy (2021)

Coursera: Marketing in a Digital World (2020)

SkillsDelivery: project and programme delivery, scope and milestone definition, risk frameworks, budgeting and cost control, cross-functional coordination, executive reporting and governance reviewsOperations: procurement and vendor management, tendering and bid management, ISO 9001:2015 quality systems, Six Sigma process improvement, SLA and service governanceTools and AI: Salesforce administration and workflow automation, Power BI and MIS dashboards, Jira, Trello, Asana, Advanced Excel, ChatGPT, Claude, Gemini, Copilot Full interactive portfolio: himaliverma.netlify.app · Machine-readable content: /llms.txt